IT On-Site Support Specialist

Full time employment
  • Post Date: July 14, 2017
  • Apply Before: August 31, 2017
  • If you want to join our rapidly growing and dynamic office in Warsaw…
  • If you are problem solving oriented person…
  • If you are open-minded and always happy to help others…

Be sure we are looking for people like you!

 

WE OFFER:

  • Full-time employment contract
  • Competitive salary aligned with best market standards
  • Social benefit package
  • Flexible working hours with a Danish work atmosphere
  • Modern workplace with great amenities in a highly reachable location in Warsaw
  • Opportunity for personal development

YOUR RESPONSIBILITIES WILL BE:

  • Asset management of equipment including but not limited to computers, server rooms, multiboards
  • Setup and relocation of equipment for new employees/consultants and user support
  • General fault-finding and troubleshooting of IT hardware and software issues
  • Ownership of the issue from receipt until resolution regardless of the location
  • Set up and maintenance of all infrastructure in the office, back-up WiFi network, booking system, printers and all multimedia hardware
  • Fulfillment of the security procedures
  • Liaison with internal and external stakeholders and partners
  • Direct contact with hardware and external IT-services providers

REQUIRED SKILLS:

  • 3 years of end-user support experience
  • Experience with network support, routing understanding
  • Knowledge of ITIL or ITIL Foundation certified would be a huge asset
  • Knowledge of basic troubleshooting and ability to resolve queries in a technical environment
  • Ability to identify solutions based on written procedures, guidelines, and process tools
  • Written and verbal fluency in English is a must
  • Knowledge of SCCM 2007,2012 (nice to have)
  • Strong client- and service-oriented person
  • Strong communication skills
  • Team player approach
  • Can-do attitude
Please include the following statement: “I hereby authorize KMD Poland Sp. z o.o. to process my personal and store data included in my job application for the needs of following and future recruitment processes (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883).”